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Nice surprise
03/28/2008When i checked in, the man at the front desk was swamped with people but exceedingly nice. he asked me if my reservation was for a non-smoking room and ...
When I checked in, the man at the front desk was swamped with people but exceedingly nice. He asked me if my reservation was for a non-smoking room and I told him no and so he said they had put me down for smoking and he would change it and give me a non-smoking room. I went up to the room and stepping out of the elevator it was already smokey. I opened the door and it was even smokier. I went back down to the front desk and told him that although the room says non-smoking, someone definitely broke the rule and it was very smokey. I thought he was going to give me a hard time, but he quickly and happily changed my room and admitted that the last room was on the smoking floor, so he wasn't surprised. My stay from then on was great. The bed was pretty comfy, TV reception was great, they have all kinds of hotel amenities like free laundry (but not soap), a wall of convenience items that you can charge to your room (sodas, chips, refrigerated items, movies to rent from the office for free. Lots of people were using the fitness room and seemed to like it. It had all the items in the room to be a convenient little studio apartment...fridge, microwave, stove top, sink with dispose-all, pots and pans. I would definitely stay here again. It was nothing fancy, but very customer friendly.
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The best so far!
08/15/2007I travel 6-10 a year for business, and 2-4 for times for vacation or too see family. i stayed at the candlewood suites, houston-galleria for almost a ...
I travel 6-10 a year for business, and 2-4 for times for vacation or too see family. I stayed at the Candlewood Suites, Houston-Galleria for almost a week. I wish there was a Candlewood Suites in every town I travelled to because I would stay there and no place else... it really was that good of an experience! Consistently excellent... Great rooms! Great beds! Great geographic location in the city with good restaurants and shopping close by and easy freeway/highway access! Busy area but quiet in the hotel! Friendly, helpful staff... they really made a difference for me! If they had a free breakfast I would have rated this as a perfect travel experience.
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Nice!
A great place to stay, quiet, clean, everything worked. liked the ability to make my own meals if i wanted. full kitchenette was perfect!
a great place to stay, quiet, clean, everything worked. liked the ability to make my own meals if I wanted. Full kitchenette was perfect!
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