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Excellent Hotel for Families
08/10/2008This is one of the best hotels i have stayed in. the service is impeccable and they are so accommodating to families with children. the pool area is nicely laid- ...
This is one of the best hotels I have stayed in. The service is impeccable and they are so accommodating to families with children. The pool area is nicely laid-out and the beach area for children is large. Pool-side service is plentiful and staff goes above and beyond in every way to accommodate guests. Kids eat free in restaurant as well as in-room dining and food and drinks at pool are very good quality. Numerous activities for children. Nice hotel for the value. Would absolutely stay again.
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A Memorable Experience
06/04/2008It was so nice to pull up on the front drive and be greeted quickly and assisted with my bags. my husband and i just drove in from san diego ...
It was so nice to pull up on the front drive and be greeted quickly and assisted with my bags. My husband and I just drove in from San Diego with our 3 month old and needed to move quickly! When we approached the front desk we were given a cool refreshing beverage. Again,,,just what we needed. We were checked in and on our way to the room. Our room was clean and comfortable. We had requested a crib and refrigerator. It was already in the room along with extra towels and a baby necessity kit! I plan meetings so I took a walk around the property to see the meeting space. It was newly renovated and every time I encounter an associate I was greeted kindly. We had dinner with some friends and their kids in the Cava restaurant. The food, service and value incredible! Kids eat free! My friends were pleasantly surprise. We ended the evening socializing in the lobby. This has been newly renovated. It was comfortable and relaxing to have the kids, an adult beverage and listen to the great music that was playing the Stir Lounge. We didn?t go inside but it looked like lots of fun. There were people dancing, many different areas for people to relax and they don?t charge a cover! The next day we had breakfast in the Cava restaurant. What a delicious array of food on the buffet! I then had a quick work out in the fitness center before my massage in Spa Esmeralda. This spa was amazing! The spa is intimate and so relaxing. Our resort stay was definitely a memorable experience. We can?t wait for our next visit! I recommend for business, pleasure, romantic and family getaways!
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Great for kids
10/21/2007Checked into room and carpet was soaking wet and smelled musty, like the maid have spilled a bucket of water. we were moved to the only other room available which ...
Checked into room and carpet was soaking wet and smelled musty, like the maid have spilled a bucket of water. We were moved to the only other room available which was handicapped. The hotel didn't seem very crowded to have all 560 rooms occupied! Staff were excellent. Bikes could have been a little nicer for $*/day resort fee. Pool was fabulous. I think it was a nice touch to provide swim diapers for the little ones. I have never seen another hotel do this.
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Wonderful Family Hotel
08/22/2007I just returned from a four-day trip to visit my mom. i brought my 10 and 12 yiear-olds with me and we had a great time. the pool ...
I just returned from a four-day trip to visit my mom. I brought my 10 and 12 yiear-olds with me and we had a great time. The pool is fantastic and the whole facility was really nice. We went when the daytime temperature AVERAGED 109 degrees, so the only places to hang out were the pool and the air conditioned building. The pool water was quite warm, but the hotel did a good job of providing lots of cold water for guests....this must be a regional thing, but many restaurants have cold mist coming down from the ceiling or roof to cool people off! It was funny to sit at the pool bar in boliing heat and have cold mist falling on my back! With the exception of a less-than-chilly AC in my room and steep prices on food, this was a wonderful hotel. (At night, the hotel featured "Dive-in Movies" right by the pool. Guests could hang out in the water and watch a kid-friendly movie...very clever idea and a great way to end the day.
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Too Crowded
06/04/2007The pool is big with a beach on one side. my one major complaint is it is just too crowded. i had to set the alarm for 7 am just ...
The pool is big with a beach on one side. My one MAJOR complaint is it is just too crowded. I had to set the alarm for 7 am just to get a lounge chair. There were easily 200 people in the pool including lots of babies in diapers. Someone threw up in the pool and one side had to be closed. I was really grossed out by how dirty the pool got by the end of the day. If you are looking for somewhere to just relax, this is not the place. If you want a nicely decorated room with great sheets and crowds don't bother you, stay here. Drinks at the pool were expensive so bring your credit card.
