Travelodge Santa Cruz

Travelodge Santa Cruz

525 Ocean Street
Santa Cruz, CA US 95060 Map It
Santa Cruz

Reviews

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  • ick

    08/05/2009

    Rude front desk. my room was loaded with bugs.i asked for another room and got it after arguing with the clerk for 15min. after i saw that room it ...

    rude front desk. my room was loaded with bugs.I asked for another room and got it after arguing with the clerk for 15min. after i saw that room it was okay but it was still not what i expected

  • Worse Hotel Experience

    08/04/2007

    The staff at the hotel was rude and very unprofessional. they even looked unprofessional and not ready to work. they called our room 22 mins after check out and threatened ...

    The staff at the hotel was rude and very unprofessional. They even looked unprofessional and not ready to work. They called our room 22 mins after check out and threatened to come in or charge our CC if we were not out in 5 minutes. The desk clerk was rude and made jokes about having us leave in 5 minutes. I was so rushed I forgot items in the room I will never stay at any Travelodge ever!!!!! It is not even cheap.

  • Better than expected

    07/16/2007

    Great service; upgraded us to rooms that slept 3 so kids didn't have to share beds.

    Great service; upgraded us to rooms that slept 3 so kids didn't have to share beds.

  • Miserable!

    07/09/2007

    No sleep to be had!! the guests above my room were having a party. kept walking/stomping the floor into the morning. floor was extremely creaky. called the manager 3 ...

    No sleep to be had!! The guests above my room were having a party. Kept walking/stomping the floor into the morning. Floor was extremely creaky. Called the manager 3 times in the night to complain, yet the next morning could not get any refund. Manager said he was familiar with this guest and had to remind him of the hotel rules to not have additional people in the room. ...So that guest is breaking the rules repeatedly and doesn't even get kicked out!! It seems Travel Lodge doesn't care about getting repeat business from the legitimate folks.

  • TERRIBLE

    07/02/2007

    Service was crappy. receptionists were unhelpful and unwelcoming. we stayed two nights and they did not make our beds or give us new towels.

    Service was crappy. Receptionists were unhelpful and unwelcoming. We stayed two nights and they did NOT make our beds or give us new towels.

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