Hotel Roanoke and Conference Center, A Doubletree Hotel
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from $75.60 USD
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Reviews
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Beauty doesn't match.
06/21/2009The staff was polite and helpful. the location is great, and the hotel exterior is beautiful. however, there were some things we did not expect. first, if the self-parking ...
The staff was polite and helpful. The location is great, and the hotel exterior is beautiful. However, there were some things we did not expect. First, if the self-parking lot fills, you must do the valet parking. We didn't really find the atmosphere "kid friendly." The hallways were loud from late evening til 3am. Not what we was expecting for that high of a price. Could have the same experience for hundred dollars less a night.
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A 3 star Hotel inside a 5 star building/location
03/21/2009Location is great! good things include graet bed and pillows, nice bathroom with drawer storage space, nice sized room, free inroom coffee. bad things include pay for self parking which ...
Location is great! Good things include graet bed and pillows, nice bathroom with drawer storage space, nice sized room, free inroom coffee. Bad things include pay for self parking which is almost 2 blocks away--bad in inclement weather, pay for internet connection $11 a day, barely adequate water pressure in shower, and noise from hallways travels into rooms. Food is okay but $$.
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Stayed here three times
12/14/2008Honestly, there aren't many upscale hotels to stay at in roanoke. i have chosen this hotel by default for that very reason. i have family there and visit frequently. ...
Honestly, there aren't many upscale hotels to stay at in Roanoke. I have chosen this hotel by default for that very reason. I have family there and visit frequently. I have given this hotel 3 tries and each stay has been terrible. The first time we stayed around Christmas and while enjoying the decorated Christmas trees we watched a valet go through our vehicle for 15 minutes. Second visit consisted of poor customer service and confusion with our room. We didn't have hot water???? So our morning plans were delayed by hours until they finally switched us into a downgraded room??? I gave it a third try and the bartender at the overpriced bar charged us double what we drank and tried to play it off as ""an honest mistake"" but still made us pay because it ""was in the system""...we only had two but paid for four...not the worst bill ever but dissapointing! I have never been in such a beautiful hotel with such poor customer service. They only get by on the lack of competition, location, and history of the hotel. The only thing that impresses me in the hotel is the furniture. Just make sure you watch the valet, your tab, and check the shower before your important meeting the next morning!
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Wonderful experience
12/09/2007I hosted a party at the hotel and stayed to ensure a safe evening. living in roanoke, i had been to the hotel several times, but never stayed. the experience ...
I hosted a party at the hotel and stayed to ensure a safe evening. Living in Roanoke, I had been to the hotel several times, but never stayed. The experience was beautiful, especially with all the holiday decorations! The breakfast was fantastic! I would definitely stay here again.
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Good Visit
07/15/2007I stayed here 25 years ago and know when it was boarded up. the restoration was well done. small, but nice room. and the lobby still has the sofas!
I stayed here 25 years ago and know when it was boarded up. The restoration was well done. Small, but nice room. And the lobby still has the sofas!
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