Reviews
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clean room
07/16/2009We have stayed here twice but mainly because it is convenient to a nearby concert amphitheater. coffee and tea is not available 24 hours--we like coffee!! do not spend ...
We have stayed here twice but mainly because it is convenient to a nearby concert amphitheater. Coffee and tea is not available 24 hours--we like coffee!! DO NOT spend your money on the breakfast buffet--way overpriced for what you get; plus they start shutting it down before the time officially ends. Instead, go to the nearby IHOP--which is what we will do for now on. Both times we stayed there the staff have been friendly. It is slightly overpriced for the room, but we are paying for its location. Don't like parking in the garage because it doesn't seem security conscious.
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Great location!
06/28/2009We stayed here on our way to va beach. great location! we walked to dinner at the cheesecake factory and then to breakfast at the silver dinner. both were very ...
We stayed here on our way to VA beach. Great location! We walked to dinner at the Cheesecake Factory and then to breakfast at the Silver Dinner. Both were very good! We enjoyed a jazz band in the local town center.
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RUDENESS-Stay away
05/26/2009I have tried this hotel twice but will not return. the employee that monitors the breakfast area is so very unprofessional and rude that i was left speechless. several guests ...
I have tried this hotel twice but will not return. The employee that monitors the breakfast area is so very unprofessional and rude that I was left speechless. Several guests were witness to his disrespect and voiced their concerns and said they too would not stay again. There is an excellent hotel --The Westin---on the same block that I would recommend you stay at. This Garden Inn is not up to the usual Hilton standards. Beware!
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Looks Good But Thats It
05/21/2009Staff was friendly checking in but it was downhill after that. rooms very nice but beds were like sleeping on a 2 inch foam mattress on the floor. tried to ...
Staff was friendly checking in but it was downhill after that. Rooms very nice but beds were like sleeping on a 2 inch foam mattress on the floor. Tried to get breakfast next morning but no one to take order. After 15 minutes asked for assistance but was told to wait. Asked for money back and person was reluctant to accomadate. This hotel was not up to the Hilton Standards with service or bedding.
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Rude Staff
09/16/2008The location of this hotel is great and surrounded by good restaurants. it is accross the street from the mall. the room smelled musty and the front desk night clerk ...
The location of this hotel is great and surrounded by good restaurants. It is accross the street from the mall. The room smelled musty and the front desk night clerk was rude and arrogant. The pool was dirty and had no towels available. We asked for additional towels to be sent to our room and they never showed after the clerk finished showing his irritation to the request. I would not stay here again due to the staff being rude.
